Your pet's day-to-day,
finally in one place.
A pet passport, automatic care reminders, an AI care coach that knows your pet's history, and our in-house vet for the questions that need a human. One account for every pet you own.
needed
Pet admin shouldn't be this scattered
Vaccination certificates in a junk drawer. Reminders that fall through the cracks. Late-night Google rabbit holes when something looks off. We built the Pack to put the day-to-day stuff in one account you actually open.
Records live everywhere (or nowhere)
Vaccination card in a drawer. Microchip number — no idea. Last vet visit on a receipt you can't find. The moment you actually need this info — boarding, emergency, a new vet — you're scrambling.
Reminders fall through the cracks
Flea due last month. Booster overdue. Annual blood test forgotten. The pet-care calendar is real, but no one keeps it in their head — and your vet doesn't always nudge you in time.
"Is this normal?" at 1am
Something looks off, the vet's closed, and Reddit threads disagree. You just want a sensible answer to "do I need to act on this tonight?" — without spending an hour spiralling through forums.
Five tools that actually work together
No fluff features, no vapourware. Everything below is live in your dashboard the moment you sign up.
Two ways to get an answer — instant AI, or our vet
Most pet questions are routine. Your AI Care Coach has your pet's full record loaded — vaccinations, meds, weight history, allergies, milestones — so its answers are tied to your pet, not a stranger's. For questions that need a human, Pack+ and Pack Pro members can escalate to Hazel, our in-house Pet Care Community vet.
- AI Care Coach — per-pet chat with your pet's full record loaded (5/mo Free · 50/mo Pack+ · unlimited Pack Pro)
- Ask Hazel — our in-house Australian vet, replies via your dashboard within 7 days (1/mo Pack+ · 5/mo Pack Pro)
- Guidance, not a diagnosis — for emergencies, please call your local vet or after-hours clinic
One profile that actually holds everything
A proper digital record for each pet — basics, microchip, vaccinations, medications, weight history, allergies, vet contacts and milestones. Print or QR-share when a boarder, groomer or new vet asks. And if your pet ever goes missing, the QR on their tag becomes a live "found me" page.
- What's stored — vaccinations, medications, weight log, allergies, vet contact, microchip, milestones
- Lost-pet QR — a finder scans the tag, sees your contact + their meds, gets them home faster
- Pet limits — 1 pet on Free · 3 on Pack+ · unlimited on Pack Pro
Deals that match your pet
A curated, growing list of Australian pet brand offers — food, supplements, gear, insurance — matched to your pet's species, breed and life stage. No discount-spam, no expired codes from 2023. If we don't have a good deal for your pet this month, we won't pretend we do.
- Matched to your pet — your dashboard surfaces deals that fit your species, breed, life stage and postcode
- AU brands we'd actually use — no dropship noise, no overseas grey market
- Growing library — new partners added as we sign them; nothing stays past its expiry date
Plain-English answers, not Google roulette
A growing library of practical guides — feeding, common conditions, training, life-stage care — written for Australian pet owners and reviewed by our in-house vet. Pack+ and Pack Pro members can download the printable PDF version of any guide for the fridge or the vet visit.
- Written for Australia — local parasites, local seasons, local pet-food brands you can actually buy
- Reviewed by Hazel — our in-house vet signs off on health-related guides before they're published
- Printable PDFs — Pack+ and Pack Pro members can download any guide for offline use
Tick paralysis in Australia — what to watch for & what to do
How to spot the early signs, where the worst-affected postcodes are, and the prevention products our vet actually recommends.
A small, calm space to ask other owners
A single moderated feed where members ask questions, share what's worked, and post the odd brag photo. Hazel weighs in when a thread turns medical. No doomscroll, no algorithm, no anti-vax screaming matches — we'd rather have a smaller community that's actually useful.
- Moderated, not unmoderated — Pet Care Community team reviews every post; misinformation gets flagged or removed
- Hazel chimes in on health threads — when a question goes beyond owner experience, our vet adds a clarifying note
- Honest about size — we're early; the feed grows as members join. Better small & useful than large & toxic.
Best flea prevention for a water-loving Lab?
My boy loves swimming at the beach. NexGard Spectra has been great but curious what others use for a very active, water-loving dog...
Senior dog turning 9 — anyone changed her diet?
Luna's vet suggested reviewing her food. Curious what other owners did at the senior stage — what worked, what didn't.
The day-to-day, without the chaos
Most owners stitch together a folder of vet receipts, phone reminders, Facebook groups and 1am Google searches. Inside the Pack, that's one place.
Three plans. No surprises.
Start on Free — no card needed. Upgrade only if you outgrow it. Cancel any time, the day you cancel.
No card needed.
- ✓ 1 pet on your Passport
- ✓ All care reminders
- ✓ AI Care Coach — 5 chats/month
- ✓ Quick AI vet question — 1/day
- — Ask Hazel — Pack+ only
- ✓ Member deals & resources (read)
- ✓ Lost-pet QR on your tag
GST included. Cancel any time.
- ✓ 3 pets on your Passport
- ✓ All care reminders + email digest
- ✓ AI Care Coach — 50 chats/month
- ✓ Quick AI vet question — 10/day
- ✓ Ask Hazel — 1 question/month
- ✓ Resources PDF downloads
- ✓ Full Ask the Pack participation
GST included. Locked-in price while you stay subscribed.
- ✓ Unlimited pets on your Passport
- ✓ All care reminders + email digest
- ✓ AI Care Coach — unlimited
- ✓ Quick AI vet question — unlimited
- ✓ Ask Hazel — 5 questions/month
- ✓ Resources PDF downloads
- ✓ Early access to new features
All plans in AUD, GST included, billed monthly. Visa, Mastercard, Amex, Apple Pay & Google Pay via Stripe. No PayPal yet.
What we won't do
We won't spam your inbox, sell your pet's data, hide cancellation behind a phone call, or quietly paywall a feature you already rely on. If pricing or quotas ever change, you get an email in plain English first — and a grace period to decide.
Questions? We've got you.
Ask Hazel is our in-house Australian vet writing a real human reply. It's asynchronous — you post the question, Hazel replies within 7 days in your dashboard. Pack+ gets 1/month, Pack Pro gets 5/month. Hazel is great for "should I worry?" questions; she is not an emergency service. If your pet is in distress right now, please call your local vet or an after-hours clinic.
"As a vet, I see the same gap a thousand times — owners doing their best between appointments, but with no good place to put it all. Pet Care Community isn't here to replace your local vet. It's the layer in between visits I wish every pet owner had: the records that don't go missing, the reminders that don't get forgotten, and a calm answer at 1am instead of a Google rabbit hole."
Less juggling. More time
actually being with your pet.
Add your pet, see the dashboard, decide. Free plan, no card needed — and if it's not for you, deleting your account takes one click.
Start Free — 2 minutes